Shopify merchants can use Instabot, the chatbot in the Country Email List ecosystem. Woman replies to social media posts on social commerce article 4. Provide ambassadors Customer loyalty is an important factor for any company. After Country Email List all, loyal customers are the basis of a successful company and ensure more turnover and lower costs. In this way, the customer's connection and involvement will ensure repeat Country Email List purchases in the future . The experience of social commerce is much more interactive than in a webshop and offers more options for consumers. This helps enormously to increase your Country Email List customer loyalty. The Shopify survey shows that the Netherlands is leading the way in the use of social shopping, something that will increase even further in the coming year. No less Country Email List than a third (31%) of Dutch consumers made a purchase Country Email List via a social media channel last year, compared to a quarter (26%) of consumers worldwide. In addition, more Country Email List than half (53%) of Dutch consumers indicate that they will probably make a purchase via a social media channel in the coming year. By responding to these new online trends on social media, entrepreneurs can ensure that consumers can easily share and like messages. This makes these social media platforms Country Email List an excellent way for enthusiastic customers to share their (positive) experiences. In this way they can easily become a brand ambassador for your brand. As long as Country Email List you continue to offer good service and products and/or respond adequately to any complaints or questions. 5. Consider whether you want to use (micro) influencers Influencers are people with a large presence and reach on social media. Their audience, or followers, are inspired by their actions, deeds, and expressions and value this person's opinion. When you use an Country Email List influencer to promote your product, for example through a barter deal or for a fee, this can give your brand a huge boost among his or her target group.